CoRPORATE TELEPHONE BASICS
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To place a call:
1. Press Speaker or lift the handset
2. Dial 8
3. Dial call normally
To answer a call:
1. Lift the handset or press Speaker
To transfer a call:
1. Press Transfer
2. Press the DSS key of the recipient OR dial the extension you want to transfer to
3. OPTIONAL: announce the call
4. OPTIONAL: press VMsg (or VM soft key in the LCD) to send the call straight to voice mail
5. Hang up
To park a call:
1. Press any unlit Park key (don't press HOLD first)
To retrieve a call from park:
1. Press the flashing Park key
Conference Calling
1. Dial participant #1
2. Once answered, Conf is displayed.
3. Press the button below Conf to add to the conference call.
4. Dial participant #2
5. Press Add
6. Repeat Steps 3 & 4 until all participants are added. (MAX participants - 3)
7. Press Begin to start the conference.
First time voice mail setup:
1. Press VMsg
2. Press G (4) for Greeting
- a. Dial the number 1, 2, or 3 for the greeting that you want to record. Typically, most people just use 1.
- b. Press R (7) to record your greeting, # when you are finished recording
- c. You can press L (5) to listen to your recording, or press # to exit the greeting menu.
- a. Press R (7) to record your name, # when you are finished recording
- b. You can press L (5) to listen to your recording, or press # to exit the greeting menu.
5. Press S (7) for security code
- a. Enter your new security code, and then press #. Your code can be from 2 to 4 numbers.
- b. The system will read your new code to you; you must press C (2) to confirm it is correct. If you do not press C then your old code will still be in effect
To check your voice messages:
1. Press VMsg
2. Press L (5) to listen to your messages
3. If you want to erase a message press E (3). Messages are automatically saved unless you press E.
Check your voicemail from your mobile or home phone
(The following steps will not work if a security code has not been set)
1. Dial 972.778.7878
2. During the greeting, press #
3. Enter the mailbox (extension) number
4. Enter the security code
To forward your number to another number, such as your cell phone.
(All commands will be using the bottom row of buttons)
1. Press the down arrow
2. Press the "Prog" button
3. Press the "Cfwd" button
4. Press the "All" button
5. Press the "SET" button. The Speaker button will illuminate.
6. Enter the phone number, 8, XXX.XXX.XXXX
7. Press the Speaker button to end
OR
1. Press 541. The Speaker button will illuminate.
2. Press 1
3. Enter the phone number, 8, XXX.XXX.XXXX
4. Press the Speaker button to end
To cancel the forward:
1. 1. Press the down arrow i
2. Press the "Prog" button
3. Press the "Cfwd" button
4. Press the "All" button
5. Press the "CNCL" button.
OR
1. Press 541. The Speaker button will illuminate.
2. Press 0. You will hear 3 beeps.
3. Press the Speaker button to end
Hotel Speed Dials
The hotel speed dials have been entered into the (phone system)
1. Press #2 to access the speed dials
2. Enter the hotel speed dial number (a list may be found on the Office Team website,
https://sites.google.com/remingtonhotels.com/Office-team/home)
3. When prompted, enter your authorization code
OR
1. Press the Address Book button
2. Use the navigation buttons to scroll through the speed dial list
3. Press the Dial button when desired hotel is found
4. When prompted, enter your authorization code
Last Updated - January 2020